Cloud telephony
- All you need is an IP phone/soft phone and Internet connectivity
- You can start making your calls throughout the world You can use your mobile device with our app to do this as well
- IVR capability and PBX capability inbuilt in the system
- Managed and secure telephony bundled with data
- Pay-as-you-go model
Audio conferencing
- Conferencing at the click of a button
- Schedule, moderate and bring together people from across locations into the conference effortlessly
- IVR capability and PBX capability inbuilt
- Pay-as-you-go model
Virtual Office
- Virtual office anywhere in the world with our communication solution
- IP Centrex that allows extension calling between locations
- Hosted PBX with all the enterprise functionality
- Managed and secure cloud voice and conferencing that lets you be connected at all times, bundled with data
- All of this at a fraction of a cost that you would otherwise pay on a pay-as-you-go model
Connected offices
- Network from the cloud
- Your branches can consume IT applications from the cloud with SMOAD as your cloud network
- Remote management of network devices at the branch office level
- Complete control on the security and visibility on what is being accessed
- Complete flexibility with seamless centralized management of the infrastructure
- Bandwidth aggregation with 100% SLAs using multiple LTEs
- Pay-as-you-go model
Application integration
- Cloud telephony integrated with applications
- Integration with website and intelligent chatbots
- Integration with CRM, call center suites, marketing automation systems, helpdesks, and sales automation
- Comes pre-bundled with various integrations that a mid-sized organization can straightaway put to use
- Pay-as-you-go model
Contact center suite
- Cloud contact center platform
- Progressive, predictive and preview outbound capabilities
- Intelligent NLP-based chatbot
- Web interaction, email interactions, social interactions and video interactions
- Pre-build integrations with multiple CRMs and Helpdesk software
- Opengate and Avaya integrations for telephony
- Pay-as-you-go model
Unified communication
- One platform – voice, video, chat, data and contact center
- Cloud telephony, IP centrex and hosted PBX
- Integration with softphone, IP Phones and WebRTC
- Remote working, virtual office and connected offices
- Integration with CRM, Helpdesks, ERP, Marketing and Sales Automation
- Call center module
- Integration with audio, video and web conferencing
- Analytics and reporting
- Pay-as-you-go model